Can you guarantee a video goes viral?
No, and nobody honest will. What we guarantee is volume, consistency, and being quick enough to catch a trend while it is still a trend. Across enough attempts, that is what produces the one that breaks. Month one is not the month to judge this. Give it ninety days.
Will filming get in the way of service?
No, because we do not shoot during service. We book a quiet shift, usually mid morning or mid afternoon, and we work around the kitchen rather than through it. If a table walks in, we stop. Your trade always comes first.
My staff are shy. Is that a problem?
It is the most common thing we hear and it has never stopped a shoot. Directing people who have never been on camera is a core part of the job. Most settle after the first take, and anyone who stays nervous can work hands only, plating, pouring or building, which often performs better anyway.
Do I own the videos?
Yes, entirely. Every file we shoot for you is yours to use anywhere, forever, including if you stop working with us. You get the finished exports and the raw footage on request.
How much of my time does this take?
About four hours a month. Roughly five minutes to approve the brief, three to four hours for the shoot itself, and a short call at month end. We deliberately shoot a full month in one visit so it never becomes a weekly interruption.
Do you post it for me, or just hand over files?
We post. Scheduling, captions, hashtags and posting rhythm are all handled on your accounts, matched to when your customers are actually deciding where to eat. If you would rather post yourself, say so and we will deliver files only.
What if I want to stop?
Three months is the minimum, because anything shorter is not a fair test of the format. After that it is month to month with thirty days notice, no penalty, and you keep everything we have made.
We are outside your city. Do you travel?
Often, yes. Shoots outside our base area carry a travel fee quoted upfront, and we usually try to cluster several venues in one region into the same week to keep that cost down. Ask and we will tell you honestly whether it is worth it for you.